Let's grow together

We have powerful tools for customer relationship management that you can integrate into your business.

Call center services at your fingertips.

Our centralized facility receives and makes high volumes of calls, from B2B lead generation to appointment setting. Our services provide support where and when needed.

You reached out and we listened. Years ago we recognized that most of our clients needed support finding new customers. We quickly reorganized our internal call center to accommodate new campaigns and this project grow into a robust call center solution service, helping companies to generate high-quality leads, new business appointments, customer win-back, inside sales and customer and market surveys.

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We know how to nurture leads the right way.

Gain back the time and resources needed to focus on sales, and let us do the hard work. Whether you need help with customer service or overflow calls, we’ve got the experience to not only guide your customers, but to grow their trust in your company.

We offer a flexible outsourced customer service methodology – we support client programs ranging from 20 inbound calls per day to 2,000

If your call center customer service program has higher call volumes or requires specialized knowledge, we’ll build a dedicated team of trained, motivated and focused customer service and help desk specialists and put them to work solely for you.

Key industries served.

Healthcare
Financial
Pharmaceutical
Hospitality
Education
Insurance
Manufacturing
US Government
Telecommunications
Technology
Private Sector
Real Estate

Our dedicated customer service call center programs are available 24 hours a day, 7 days a week, 365 days a year.

We believe in client partnerships characterized by transparency, accountability and mutual goodwill. Our client partners have an open window into the work we provide: all of our customer calls are recorded and accessible, the result of every call is captured in custom, detailed reports

Call Works Media inbound call center services include:

Order Processing / Order Taking
Customer Service Outsourcing
Cross-selling / Upselling
Help Desk

Healthcare
Financial
Pharmaceutical
Hospitality
Education
Insurance
Manufacturing
US Government
Telecommunications
Technology
Private Sector
Real Estate

Our Services

Call and Ask About Same-Day Appointments

Residential Cleaning

Commercial Cleaning

Upholstery Cleaning

Commercial cleaning services. Our locally owned business serves the Houston metro area with quality office cleaning services tailored to your specific needs. Call us for a FREE consultation today!

Put your trust in Office Shines for all your commercial cleaning needs! Our state-certified staff attends continuous training to ensure we’re using the industry’s best cleaning solutions.

Call Office Shines to make your upholstery look like new again with our superior services! Your 100% satisfaction is guaranteed when you choose us.

Testimonials

⭐️⭐️⭐️⭐️⭐️

I’ve been using Office Shines for 6 years now. They are great. Anthony is very professional, and attentive to mine and my businesses needs. The team is efficient and effective and I always recommend them to my friends and family. They are using masks and gloves now with the covid situation and I really appreciate that because it makes me feel safe and comfortable. I’ll be a lifetime customer. Thank you, Office Shines!
-Josh S. – Houston, TX

⭐️⭐️⭐️⭐️⭐️

Great house cleaning service.
We have used Office Shines and Home Shines for home & Office Cleaning service for several years for general home housecleaning at our residence in Sugar Land. They come every two weeks. they spend a few hours. They are absolutely dependable, we are perfectly happy having them in our home even when we are available. They have their own equipment, products always do a great job, my home is really nice when when the job is done. They are dependable, they always work around my schedule, they are a phone call away in case of reschedule. We are very happy with their service.
-Bianca R. – Houston, TX

⭐️⭐️⭐️⭐️⭐️

I have experienced the excellent service of Office Shines. They helped us really get sanitized and clean. It is really appreciated. Very professional staff with a fair price. They should be your next janitorial service for sure.
– Douglas I. – Houston, Tx

We like to make lasting impressions.

First time customers, say hello to our easy breezy approach —and yes, 10% off your first service.

Winter 2021 Office Commercial Cleaning Discount

About Us

We take care of your cleaning needs.

We continue to re-certify our staff and educate our customers on the industry’s latest and greatest advances from techniques to products. Janitorial cleaning in Houston and Dallas

Talented Workers, Our team trumps the competition.

We take great pains to make sure that our employees share the same enthusiasm for our business. They’re certified, background-checked and extensively trained to be best on their game. They are Top Shine’s first impression, and we want to make sure that we shine too.