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5 Solutions To The Biggest Janitorial Staffing Challenges.

As a business owner or manager, you know that keeping your facility clean and well-maintained is crucial for maintaining a professional image and creating a comfortable environment for your employees and customers. However, staffing a janitorial team can often be a challenge, especially if you’re dealing with high turnover, difficulty finding and retaining qualified candidates, or other common issues.

In this article, we’ll take a deep dive into the biggest janitorial staffing challenges and offer five solutions that can help you overcome these hurdles and build a strong, effective janitorial team.

Challenge #1: High Turnover

One of the most frustrating challenges that businesses face when it comes to janitorial staffing is high turnover. When employees are constantly leaving and new hires are constantly being brought on board, it can be difficult to maintain consistency and quality in your cleaning services. This can also be a costly problem, as it takes time and resources to recruit, hire, and train new employees.

Solution: Offer competitive wages and benefits

One of the most effective ways to reduce turnover in your janitorial staff is to offer competitive wages and benefits. This includes not only offering a fair wage for the job, but also offering additional perks such as paid time off, health insurance, and retirement plans. When employees feel valued and appreciated, they are more likely to stay with your company for the long term.

Challenge #2: Difficulty Finding and Retaining Qualified Candidates

Another common challenge when it comes to janitorial staffing is finding and retaining qualified candidates. It can be difficult to find candidates with the right combination of experience, skills, and work ethic, and it can be even more difficult to keep those employees on board once they’ve been hired.

Solution: Offer ongoing training and development opportunities

One way to attract and retain qualified candidates is to offer ongoing training and development opportunities. This can include things like in-house training programs, industry certifications, and professional development workshops. By investing in your employees’ growth and development, you can not only improve their skills and knowledge, but also show them that you value their contributions to your company.

Challenge #3: Lack of Clear Communication

Effective communication is essential for any team, and this is especially true for janitorial staff. When communication is poor, it can lead to confusion, mistakes, and a lack of accountability.

Solution: Establish clear lines of communication and expectations

To address this challenge, it’s important to establish clear lines of communication and expectations for your janitorial team. This includes setting up regular check-ins, providing clear and detailed instructions for tasks, and creating a system for reporting issues or concerns. By making it easy for employees to communicate with management and each other, you can help prevent misunderstandings and improve overall team performance.

Challenge #4: Lack of Motivation

When employees are not motivated, it can lead to a decline in performance and an increase in absenteeism. This is a common problem in the janitorial industry, where the work can be physically demanding and may not always be seen as “glamorous.”

Solution: Recognize and reward hard work

To keep your janitorial team motivated, it’s important to recognize and reward hard work. This can include things like praising employees for a job well done, offering bonuses or incentives for meeting certain targets, or giving out employee of the month awards. By showing your appreciation for your employees’ efforts, you can help boost morale and keep them motivated to do their best work.

Challenge #5: Safety Concerns

Working as a janitor can often be physically demanding and can also expose employees to potential safety hazards

Solution: Provide proper training and safety equipment.

Provide thorough training and education to your cleaning staff. This can include training on the proper handling and use of cleaning chemicals and equipment, as well as training on safety procedures and protocols to follow in case of an accident or emergency.

It’s also important to ensure that your cleaning staff has access to the necessary personal protective equipment (PPE), such as gloves, masks, and goggles, to help protect them from potential hazards. Regular safety inspections and hazard assessments can also help identify any potential safety risks and allow you to implement measures to mitigate those risks.

In addition to training and PPE, it’s also important to establish clear policies and procedures for handling emergencies and accidents. This can include protocols for reporting incidents and seeking medical attention if necessary, as well as procedures for cleaning up spills or accidents.

By investing in the safety of your cleaning staff, you can not only protect your employees, but also reduce the risk of liability and potential legal issues for your business.


Janitorial staffing can be a challenge for businesses due to several key issues. High turnover can lead to a lack of consistency and quality in cleaning services, and can also be costly due to the time and resources required to recruit and train new hires. Finding and retaining qualified candidates can also be difficult, as it can be hard to find individuals with the right combination of experience, skills, and work ethic. A lack of clear communication can lead to confusion, mistakes, and a lack of accountability, while a lack of motivation can result in a decline in performance and an increase in absenteeism. Safety concerns are also a common issue in the janitorial industry, as the work can be physically demanding and may expose employees to potential hazards. To address these challenges, businesses can offer competitive wages and benefits, provide ongoing training and development opportunities, establish clear lines of communication and expectations, recognize and reward hard work, and prioritize safety in the workplace.

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